Communication is the Key to Success

The ability to communicate effectively and at the right frequency is the core of success in leadership, business and life. Those that are able to relay instructions, vision and more, can connect with others, enhance personal productivity and avoid unneeded conflicts. This program will enhance the ability to listen, communicate clearly, manage communication tone, match communication style, and control non-verbal tone. Additionally, communication boundaries, frequency and the incredibly important skill of communication richness will be presented.
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Program Outline

  • 1

    Interpersonal Communication: Welcome and Getting Started

    • Welcome to Interpersonal Communication

    • What's Next

    • Navigating the Learning Program

    • Meet Aegis Learning and the Online Learning Team

    • Our Commitment and Getting Support

    • Learning Program Expectations

    • Discussion Boards

    • Pre-Work and Getting Started

    • Communication Self-Assessment

    • Free Program Guide and Reference Set

    • Your Free Copy of LeadWell: The Ten Competencies of Outstanding Leadership (Communication Chapter)

    • Purchase Your Everything DiSC Workplace Assessment

  • 2

    Foundations of Communication

    • Foundations of Communication

    • Definition, Objectives and Reasons Communication Matters

    • Time for Discussion - Why is The Second Objective of Communication so Critical?

    • Learning Reinforcement
  • 3

    Success Skill - Listening

    • Listening Skills

    • About Listening

    • Improving Listening Skills

    • Learning Reinforcement-Listening Skills
  • 4

    Success Skill - Managing Communication Richness

    • Communication Richness

    • Communication Richness

    • Managing and Improving Communication Richness

    • Learning Reinforcement-Communication Richness
  • 5

    Communication Frequency

    • Communication Frequency

    • About Communication Frequency

    • Enhancing Communication Frequency

    • Learning Reinforcement-Communication Frequency
  • 6

    Success Skill - Tone

    • Communication Tone

    • Communication Tone

    • Managing and Improving Communication Tone

    • Time for Discussion - What are Your Challenges Related to Communication Tone?

    • Learning Reinforcement-Tone
  • 7

    Success Skill - Non-Verbal Messages

    • Non-Verbal Communication

    • Non-Verbal Communication

    • Enhancing Non-Verbal Communication

    • Learning Reinforcement-Non Verbal Communication
  • 8

    Success Skill - Clarity

    • Clarity

    • Clarity

    • Improving Clarity

    • Learning Reinforcement-Clarity
  • 9

    Success Skill - Respecting Boundaries

    • Respecting Communication Boundaries

    • Communication Boundaries

    • Respecting Communication Boundaries

    • Learning Reinforcement-Communication Boundaries
  • 10

    Success Skills - Communication Style Matching

    • Purchase Your Everything DiSC Workplace Assessment

    • Understanding DiSC Styles and Approaches

    • DiSC and Communication Style

    • Communication Style Matching

    • Communication Style Matching and Adapting

    • Learning Reinforcement-Communication Style Matching
  • 11

    Conclusion, Test and More

    • Final Thought About Communication

    • Final Examination and Skill Test

    • Congratulations

    • Program Evaluation and Final Steps